Frequently asked questions
Everything you want to know before your appointment.
Frequently asked questions
Can’t find your answer? Send us a message, we are happy to help.
01How can I book an appointment?
Book online through our online booking system, send us a WhatsApp message at +31 6 40020060 or call the salon. Online you can see all free time slots and confirm your booking in a few clicks.
02What is the difference between gel polish, BIAB and acrylic?
Gel polish is a coloured coat on your natural nail and lasts about two to three weeks. BIAB is a thicker builder gel that strengthens your natural nails and helps them grow. Acrylic is used to build extensions, so it is the best choice if you want extra length or a specific shape.
03How often do I need a refill?
For BIAB and acrylic we recommend a refill every three to four weeks. For eyelash extensions, every two to three weeks. The price depends on how many weeks have passed since your last appointment.
04I have eyelash extensions from another salon. Can I get a refill?
For first-time clients with lashes from another salon we place a new set; after that you can come back for regular refills. If you still prefer a refill, we charge 20% on top of the refill price because of the extra work involved.
05Which lash style suits me?
Classic lashes give a natural, defined look. Volume and mega volume give more density and drama, and wet look or Kim style lashes give a trendy, textured effect. Anni will advise you on the style and length that fit your eye shape and natural lashes.
06How do I care for my eyelash extensions?
Avoid oil-based products around the eyes and do not rub your eyes. Brush your lashes gently every day. This keeps your set full and beautiful for longer.
07What is the difference between a lash lift and lash extensions?
A lash lift curls your own lashes and lasts about four to six weeks, and no extensions are added. Extensions add length and volume and need regular refills.
08How long does permanent make-up last?
On average one to three years. It depends on your skin type, sun exposure, medication and aftercare. We recommend a touch-up after one to one and a half years.
09Do I need a touch-up after my first PMU treatment?
A touch-up is recommended: it fills small gaps and makes the result last longer. Because the skin needs time to renew, it is done at least four weeks after the first treatment.
10How do I prepare for permanent make-up?
Avoid alcohol, coffee and energy drinks for 24 hours, and aspirin, ibuprofen, vitamin E or fish oil for 48 hours before your treatment (paracetamol is fine). Avoid sunbathing and the solarium for 7 days before. Please do not wax your brows in the 2 to 3 days before a brow treatment. For lip treatments: keep your lips well moisturised in the days before, and if you are prone to cold sores, ask your GP for an antiviral treatment beforehand.
11How do I care for my permanent make-up afterwards?
For the first 7 days, avoid swimming, sports, the sauna, sunbathing and the solarium, and do not put make-up or skincare on the treated area. Try not to touch it. Lips: clean them with slightly damp cotton pads every hour on day 1 and every 2 to 3 hours on days 2 and 3, and apply a thin layer of Vaseline at night for the first 5 to 7 nights. You receive full aftercare instructions in the salon.
12What does the healing look like?
In the first two days the colour looks darker and more intense than the final result. Around day 3 to 5 the skin starts to flake gently. Please do not pick at it. After about a week the area has healed and the colour becomes softer and more natural. At the touch-up after four weeks, small spots are refreshed and refined.
13What is a Japanese head spa?
A relaxing treatment for scalp and hair: deep cleansing, exfoliation, hair care and a massage of the head, neck and shoulders. Most clients find it deeply relaxing, and your scalp and hair feel fresh and cared for afterwards.
14Can I pay by card?
Yes, you can pay by card in the salon.
15Do you offer training courses?
16Where is the salon?
At Van Woustraat 236H, 1073 NC Amsterdam, in De Pijp. We are open seven days a week.